zeenti

Introduction

Zeenti Digital Consulting LLC ("Zeenti," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

As a digital marketing and development agency, we understand the importance of data protection and transparency. We have designed our practices to comply with applicable privacy laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.

We encourage you to read this Privacy Policy carefully to understand our policies and practices regarding your personal data.

Information We Collect

Information You Provide to Us

We collect personal information that you voluntarily provide to us when you:

• Complete forms on our website (including contact forms and quote requests)
• Create an account or profile with us
• Purchase services or products
• Request customer support
• Engage with us on social media

The personal information we collect may include your name, email address, phone number, company name, job title, mailing address, payment information, and any other information you choose to provide.

Information We Collect Automatically

When you visit our website or use our services, we may automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage information (pages visited, time spent on pages, referring URLs)
• Location information (general location based on IP address)
• Analytics data to improve our services and user experience

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services (including website design, SEO, social media management, and other digital marketing services)
• Process transactions and send related information, including confirmations and invoices
• Respond to your inquiries, comments, or questions
• Understand user preferences to enhance and personalize your experience
• Develop new products, services, features, and functionality
• Send marketing communications, newsletters, and promotional materials
• Monitor usage metrics and analyze trends to improve our website and services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations and enforce our terms of service
• Customize marketing campaigns and content for clients' target audiences
• Manage lead generation and automation systems for our clients

When providing our digital marketing services to clients, we may process user data on behalf of our clients. In such cases, we act as a data processor, and our clients remain the data controllers. We only process such data according to our clients' instructions and applicable data protection laws.

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), the UK, or where GDPR applies, we only process your personal data when we have a valid legal basis to do so, such as:

• Consent: When you have given us your explicit consent to process your data for a specific purpose.
• Contractual Necessity: When processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your interests or fundamental rights and freedoms.
• Legal Obligation: When processing is necessary to comply with a legal obligation to which we are subject.

How We Share Your Information

We may share your personal information with the following categories of recipients:

• Service Providers: Third-party vendors and service providers who perform services on our behalf, such as web hosting, data analysis, payment processing, email delivery, and customer service.
• Business Partners: Business partners with whom we jointly offer products or services, or whose products or services may be of interest to you.
• Legal Authorities: Law enforcement agencies, courts, regulators, government authorities, or other third parties where we believe disclosure is necessary to comply with applicable law or regulation, to protect our rights, or to protect the rights, property, or safety of others.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: To any other third party with your prior consent to do so.

Important Note: Zeenti does not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent. We do not sell your personal data to anyone under any circumstances. We only share your information as described in this Privacy Policy and in ways that are consistent with the services we provide.

SMS Disclosure: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

When we provide digital marketing services to our clients, we may process data on their behalf according to their instructions. In such cases, our clients' privacy policies may also apply to the processing of your data.

Data Security

We have implemented appropriate technical and organizational measures designed to protect the security of personal information we process. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication procedures
• Regular security training for our team members
• Contractual safeguards with third-party service providers

Despite our efforts, no security system is impenetrable, and we cannot guarantee the absolute security of your information. We encourage you to take steps to protect your personal information, such as using strong passwords, keeping your login credentials confidential, and signing out of your account when using shared devices.

In the event of a data breach affecting your personal information, we will notify you as required by applicable law.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data and whether we can achieve those purposes through other means
• The applicable legal, regulatory, tax, accounting, or other requirements

When we no longer need your personal information, we will securely delete or anonymize it. If this is not possible (for example, because your information has been stored in backup archives), we will securely store your information and isolate it from any further processing until deletion is possible.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request information about the personal data we hold about you and how it is used.
• Rectification: Request correction of inaccurate or incomplete information.
• Erasure: Request deletion of your personal information in certain circumstances.
• Restriction: Request restriction of processing of your personal information.
• Data Portability: Request transfer of your personal information to you or a third party.
• Objection: Object to processing of your personal information in certain circumstances.
• Withdrawal of Consent: Withdraw consent where processing is based on consent.
• Complaint: Lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Additional Information for California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to delete certain personal information
• The right to opt-out of the sale of personal information
• The right to non-discrimination for exercising your CCPA rights

Zeenti does not sell personal information as defined under the CCPA and will not do so under any circumstances. For more information or to exercise your rights, please contact us as described below.

International Data Transfers

Zeenti is based in the United States, and we may process, store, and transfer your personal information in the United States and other countries which may have different data protection laws than those in your country of residence.

If we transfer your personal information from the EEA, UK, or other regions with data protection laws to countries where data protection laws may not be as comprehensive, we will ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules for transfers within our group of companies
• Derogations such as consent, contract fulfillment, or important public interests

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us.

Third-Party Links and Services

Our website and services may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites or services and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit or service you use.

When we provide digital marketing services to our clients, we may integrate with various third-party platforms and services. The privacy practices of those platforms and services are governed by their respective privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.

You can see when this Privacy Policy was last updated by checking the "Last Updated" date displayed at the top of this Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, you may have the right to lodge a complaint with the data protection authority in your country.

Limitations of Liability

Zeenti makes every reasonable effort to ensure that the personal data we process is accurate, complete, and up-to-date. However, we rely on you to provide accurate information and to notify us of any changes to your personal information.

While we implement appropriate technical and organizational measures to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

To the maximum extent permitted by applicable law, Zeenti shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use our services
• Any unauthorized access to or use of our secure servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from our services
• Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party

This limitation does not apply to liabilities that cannot be excluded or limited by applicable law.

When providing digital marketing services to our clients, we act as a data processor and are not responsible for the privacy practices of our clients or the lawfulness of their data collection and processing activities. Clients are responsible for ensuring they have the necessary legal bases for collecting and processing personal data and for providing appropriate privacy notices to individuals.